Common macintosh problems, Problems in the chooser, Printing errors – Samsung ML-2550 Series User Manual

Page 150: Problems in the chooser printing errors

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S

OLVING

P

ROBLEMS

7.23

7

Common Macintosh Problems

Problems in the Chooser

Printing Errors

Problem

Possible Cause and Solution

The printer driver icon
does not appear in
Chooser.

Software is not installed correctly.
• The LaserWriter driver should be present as a part of the

Macintosh OS. Make sure that the LaserWriter driver is in the
Extensions folder within the Systems folder. If not, install
the LaserWriter driver component from the Macintosh OS CD.

• Make sure that you are using a high-quality cable.
• Make sure that the printer is on the correct network. Select

Network or AppleTalk Control Panel from Control
Panels
in the Apple menu and then choose the correct
network.

The printer name does
not appear in the
Select a PostScript
Printer
box in the
Chooser.

• Make sure that the cables are connected correctly and the

printer is turned on.

• Check if “Ready” appears on the display of the control panel.

If not, press the

On Line/Continue

button to switch your

printer to on-line.

• Make sure that the correct printer driver has been selected in

Chooser.

• If the printer resides on a network with multiple zones, make

sure that the correct zone is selected in the AppleTalk Zones
box in Chooser.

• Make sure that AppleTalk is on; the button next to Active is

selected in Chooser. You may need to restart the computer to
activate the change.

Problem

Possible Cause and Solution

You cannot use the
computer while the
printer is printing.

Background Printing has not been selected.
• For LaserWriter 8.3, turn Background Printing on in the

Chooser. Status messages will now be redirected to the Print
Monitor allowing you to continue working while the computer
is processing data to be sent to the printer.

• For LaserWriter 8.4 or higher, turn Background Printing on

at the Print window.

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