Troubleshooting – Samsung SFT-503 User Manual

Page 36

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31

Troubleshooting

Check the main power cord and check that it is plugged
into a suitable power outlet.

Check whether STB is in Standby mode.

Ensure that the STB is switched on (see above).

Check the video output port (VIDEO or RF OUT) is
firmly connected to the TV or VCR.

Check that you have selected the correct channel or
Video Input on your TV.

Check the brightness level of the TV.

See “No Picture” above.

Check the signal level, if this is low then try to

adjust the alignment of your dish.

See “No Picture” above.

Check the volume level of the TV and STB.

Check the Mute status of the TV and STB.

Point remote control directly towards the STB.

Check and replace batteries.

Check the LNB - replace LNB if necessary.

Check the cable from the LNB.

Check the position of the dish
- realign dish if necessary.

If you are using a DiSEqC 1.0 switch, check that you
have connected the LNBs to the correct connections on
the switch.

Check the “Signal Strength” and the “Signal Quality” in
the channel list or channel search menu

Does not display any
message on the front panel
or STB has no power.

No Picture

Poor picture quality

No Sound

Remote Control does not operate

No or Bad Signal

Problem

Solution

Something wrong with STB

About On-Screen Error Message

user's 4/9/01 3:24 PM Page 36

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