Symbol Technologies MC9000-K - Manual (Page 402)

MC9000-K/S for Embedded Windows® CE .NET Product Reference Guide 12-16
VCD9000 Vehicle Cradle
Table 12-9. Troubleshooting the VCD9000 Vehicle Cradle
Symptom Possible Cause Action
Mobile computer
battery charging LED
does not light. Cradle is not receiving power. Ensure the power input cable is securely connected to the
cradle’s power port.
Mobile computer’s
battery is not
recharging. Mobile computer was removed
from the cradle too soon. Replace the mobile computer in the cradle.
If the mobile computer’s battery pack is fully depleted, it
can take four hours to fully recharge the battery.
Battery is faulty. Replace the battery.
Mobile computer was not placed
correctly in the cradle. Remove the mobile computer from the cradle, and re-
insert correctly.
If the battery still does not charge, contact Customer
Support.
The mobile computer battery charging LED blinks amber
when the mobile computer is correctly inserted and is
charging.
No data was
transmitted, or
transmitted data was
incomplete. Mobile computer was removed
from the cradle during
communication. Replace the mobile computer in the cradle and retransmit.
The external device required a null
modem cable, which was not used. Retransmit using a null modem cable.
Incorrect cable configuration. See the system administrator.