Related documents and software, Service information – Symbol Technologies MC9000-K User Manual

Page 24

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MC9000-K/S for Embedded Windows® CE .NET Product Reference Guide

xxii

Related Documents and Software

The following documents provide more information about the MC9000-K and MC9000-S.

MC9000-G Quick Start Guide (poster), p/n 72-63360-xx

MC9000-G Licensing, Patent and Regulatory Information, p/n 72-65260-xx

Windows CE Help File for Symbol Terminals, p/n 72E-38880-xx

UBC 2000 Quick Reference Guide 70-33188-xx.

Symbol Mobility Developer Kit for .NET (SMDK for .NET), available at:

http://www.symbol.com/mc9000-k

and

http://www.symbol.com/mc9000-s

Symbol Windows CE SMDK for Series 9000, available at:

http://www.symbol.com/mc9000-k

and

http://www.symbol.com/mc9000-s

eConnect software, available at:

http://devzone.symbol.com

ActiveSync software, available at the Microsoft web site:

http://www.microsoft.com.

Service Information

If you have a problem with your equipment, contact the

Symbol Support Center

for your region. See

page xxiii

for contact information. Before calling, have the model number, serial number and several

of your bar code symbols at hand.

Call the Support Center from a phone near the scanning equipment so that the service person can try
to talk you through your problem. If the equipment is found to be working properly and the problem
is symbol readability, the Support Center will request samples of your bar codes for analysis at our
plant.

If your problem cannot be solved over the phone, you may need to return your equipment for servicing.
If that is necessary, you will be given specific directions.

Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to obtain a
new shipping container.

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