Questions about the dvr's phone calls, Questions about the dvr’s phone calls – Samsung SIR-S4080R User Manual

Page 141

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C h a p t e r 8

T r o u b l e s h o o t i n g

Questions About the DVR’s

Phone Calls

How long does the daily call to the DVR service take?

• It is typically a short call, less than three minutes. When the software is being updated,

it may take longer, but this happens rarely (a few times a year).

My DVR is not making the daily call to the DVR service.

• If you use a wireless phone, retry the call using a phone which is connected to a

standard wall jack.

• Verify that your phone line is working by connecting a phone to the phone cord and

checking for a dial tone. Make sure the phone cord is connected to the DVR and the
wall jack.

• Try another local dial-in number from the Phone Dialing Options screen. To get to

Phone Dialing Options, from DIRECTV Central, select “Messages & Setup,” then
“Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing
Options.”

• You may need to change your Phone Dialing Options from the default. After making

changes, make a test call. (Choose Make Test Call from the Phone Connection screen.)
If the test call succeeds, choose “Make Daily Call Now.”

• If you have voice mail or use another non-standard dial tone, go to “Messages &

Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change
Dialing Options.” Turn off “Dial Tone Detection.”

Users_Guide_DTV3.1.book Page 132 Wednesday, June 4, 2003 7:08 PM

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