Konica Minolta bizhub 163 User Manual

Page 355

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12

Troubleshooting

12-2

IC-206

If a printing error occurs, the “Caution” indicator lights up and the message
“Check Printer Mode” appears in the machine’s display. In this case, press
the [Printer] key to display the Printer mode screen.

The main error messages that appear in the Printer mode screen are de-
scribed below.

Error message

Cause

Remedy

PAPER SIZE ERROR

The size of paper specified
with the printer driver is differ-
ent from the size of paper
loaded in the paper drawer.

Pull open the paper drawer
with the size error, and then
close it again. Check if a cus-
tom paper size has been en-
tered, and correct the paper
size from Utility mode.

NO SUITABLE PAPER

“Auto” is selected in the “Pa-
per Source” list in the printer
driver, but paper of the speci-
fied size is not loaded.

Load paper of the specified
size into a paper drawer.

INCORRECT PAPER SIZE

Paper of the size specified in
the printer driver is not loaded
in the specified paper drawer.

Change the paper size from
Utility mode, and then load pa-
per of the appropriate size into
a paper drawer.
If the multi bypass tray (op-
tional) is used for printing,
printing begins when the ap-
propriate paper is loaded.

PAPER EMPTY

Either no paper is loaded in
the specified paper drawer or
the specified paper drawer is
not installed on the machine.

Load paper of the specified
size into the specified paper
drawer.

MEDIA TYPE ERROR

Paper of the type specified in
the printer driver is not loaded
in the specified paper drawer.

Load the appropriate paper
into a paper drawer, and then
change the paper type from
Utility mode.
If the multi bypass tray (op-
tional) is used for printing,
printing begins when the ap-
propriate paper is loaded.

MEMORY NEAR FULL

The image data received from
the computer has exceeded
the capacity of the memory.

Press any key.
Turn the machine off, then on
again.

SECUREPRINT IS NOT
AVAILABLE

Since the expanded memory
unit is not installed, the “Se-
cure Print” setting cannot be
selected.

The job is cancelled.

NOT ACCEPTED
PASSWORD

Since the secure print pass-
word is incorrect, the docu-
ment cannot be printed.

Type in the correct password.

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