Konica Minolta bizhub 163 User Manual
Page 357
12
Troubleshooting
12-4
IC-206
PageScope Web Connection
Transmission is pos-
sible, but the image
cannot be outputted
at the recipient’s ter-
minal or computer.
The recipient’s terminal is
not able to handle the sent
image.
Change the size, resolution
and compression encoding
method so that they are
supported by the recipi-
ent’s terminal, and then try
sending the data again.
The document was sent
with no text inserted.
With some e-mail applica-
tions, if an e-mail message
is received containing no
text and only an attached
file, it may not be possible
to open the attached file.
Therefore, text should be
inserted into the document
that is sent.
Problem
Cause
Remedy
Page refer-
ence
Problem
Cause
Remedy
Page refer-
ence
A connection to Pag-
eScope Web Con-
nection cannot be
established.
The IP address for the de-
vice is not specified cor-
rectly.
Specify the IP address.
The URL setting in the Web
browser is incorrect.
In the “Address” box, type
the IP address of the spec-
ified device.
The settings in the Web
browser are incorrect.
Even though the device
can be accessed, certain
settings must be specified
according to the network
configuration in order to
establish a connection. For
details, contact your net-
work administrator.
If proxy settings are speci-
fied with the browser and
the IP address of this copi-
er cannot be recognized by
the proxy server, the Page-
Scope Web Connection
window cannot be dis-
played.
Use the proxy settings in
the browser to add the IP
address of this copier to
the list of exceptions that
the proxy server will not
use.
—
The LAN cable is damaged.
Replace the LAN cable.
—
The text in the win-
dow is disorganized.
The browser is too small.
Increase the size of the
browser.
—
An appropriate font size is
not selected.
Specify an appropriate font
size for the computer and
in the browser.
—
“·” appears in the
window.
Depending on the browser,
this character may appear.
—
—