Kodak D830 - Manual (Page 40)

34 www.kodak.com/go/support
5
Troubleshooting and support
For step-by-step product support, visit www.kodak.com/go/digitalframesupport and
select Step-by-Step Solutions & Repair.
Picture frame problems
If... Try one or more of the following
Frame does not
turn on. ■ Make sure the power cable that was included with your frame is
connected securely (see
page 2 ).
■ Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
Nothing happens when
a memory card or USB
device is connected. ■ Insert a certified SD/SDHC/MMC/XD Card, with images, into the
upper designated card slot, then push to seat it (see
page 8 ).
■ Insert a certified MS Duo/Duo Pro Card, with images, into the
lower designated card slot only, then push to seat it (see
page 8 ).
NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It
could get stuck and damage the card or your frame.
■ Make sure the USB device is connected securely (see page 8 ).
■ Make sure the file format of your pictures is supported. (See
page 39 ).
NOTE: Pictures may take a longer time to display when the files are large or when
using a large capacity memory card or other connected device.
Touch border doesn’t
work. ■ Use your finger to make your selections on the Quick Touch
Borders (see
page 4 ). Lights on the border show you where to
touch.
IMPORTANT: Do not slide on the right border (tap only).
■ Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.