Konica Minolta DI3510 - Manual (Page 179)

Administrator Management Operations
8
Di2510/Di3010/Di3510 8-23
8.8 Removing Penalties
Free Penalty
If the “Get Penalty” function is set to “ON” and the optional printer
controller is installed, the penalty must be removed in order to allow
access after incorrect attempts to access mailbox print jobs and mail
boxes. For more details, refer to the User Manual for the printer controller.
In addition, to allow access after incorrect attempts to access
Administrator mode, turn the machine off, then on again.