Before calling for service – LG GR-382R User Manual
Page 12
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SERVICE CALLS CAN OFTEN BE AVOIDED!
IF YOU THINK YOUR REFRIGERATOR IS NOT WORKING PROPERLY, FIRST VERIFY THESE
POSSIBLE CAUSES:
PROBLEM
POSSIBLE CAUSES
REFRIGERATOR IS NOT
WORKING
• Did a fuse blow or a circuit breaker trip?
• Is the power cord loose in the connector or unplugged?
• Check your electric plug for damage. Connect another appliance
or lamp to make sure the outlet works.
• Make sure your circuit is not overloaded. The refrigerator should
be on its own circuit. Unplug other appliances that are overloading
THE TEMPERATURE IN THE
REFRIGERATOR
COMPARTMENT OR FREEZER
COMPARTMENT IS TOO HOT.
•
The temperature control is not in the right position.
•
The appliance is located near the wall or a heat source
(stove, sun rays, etc.)
•
Hot weather - Frequent door openings.
• The door is not completely closed. Check to ensure there is no
damage to the gasket or some item blocking the door.
• The door is left open for long time.
• Large food amounts are stored in the refrigerator.
ABNORMAL NOISE (S)
• The refrigerator is placed over an uneven or weak surface, or the
leveling screws need to be adjusted.
• Unnecesary objects are placed on the back side of the
refrigerator.
• If a voltage drop occurs check if the bulbs’ light is low, if so, call
your electricity company to get the failure fixed.
THE REFRIGERATOR KEEPS
BAD ODORS
• Fragrant food must be stored in closed containers or wrapped.
• The interior needs to be cleaned.
• Check that the deodorizer is clean and if needed, expose it to the
sun for a couple hours to re-charge it.
DEW FORMS ON THE
CABINET SURFACE.
COMPRESSOR OPERATES
CONTINUOUSLY FOR LONG
TIME
• Temperature controls are set to the Maximum, please set them to
Medium.
• Check that doors are closed properly.
• Hot food is stored.
• Doors are left open for long periods of time.
• The refrigerator is too close to a heat source or sun rays.
BEFORE CALLING FOR SERVICE
the circuit and causing voltage drop or other electrical problems.
It is normal when the humidity is high.
The door may have been left ajar.