Paper curl, Toner specks, Solid color pages – Lexmark X500N User Manual

Page 134

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Solid color pages

These are possible solutions. Try one or more of the following:

Is a toner cartridge defective?

Replace the toner cartridge.

Does the printer need to be serviced?

Contact Customer Support.

Paper curl

These are possible solutions. Try one or more of the following:

Make sure the Media Type setting matches the paper loaded in the tray

From Print Properties, change the Media Type setting to match the paper loaded in the tray.

Has the paper absorbed moisture due to high humidity?

Load paper from a fresh package.

Store paper in its original wrapper until you are ready to use it.

Toner specks

These are possible solutions. Try one or more of the following:

Is the toner low?

When Toner Low <xxxx> appears or when the print becomes faded, follow these steps to extend the life of the
toner cartridge(s):

1

Remove the toner cartridge(s).

2

Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.

3

Reinsert the toner cartridge(s) and continue printing.

Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).

Is the fuser defective or worn?

Replace the fuser.

Is there toner in the paper path?

If there is excess toner in the paper path, contact Customer Support.

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