Diagnosing problems, Troubleshooting, Error messages – Lenovo 3000 V200 User Manual

Page 21: Diagnosing, Problems, Error, Messages

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Where

can

I

find

warranty

information?

See

the

separate

Safety

and

Warranty

Guide

for

detailed

warranty

information.

For

the

warranty

applicable

to

your

computer,

including

the

warranty

period

and

type

of

warranty

service,

see

Appendix

A,

“Warranty

information,”

on

page

39.

Diagnosing

problems

If

you

have

a

problem

with

your

computer,

you

can

test

it

by

using

PC-Doctor

®

for

Windows.

To

run

PC-Doctor

for

Windows,

do

as

follows:

1.

Click

Start

.

2.

Move

the

pointer

to

All

Programs

and

then

to

PC-Doctor

for

Windows

.

3.

Click

PC-Doctor

.

For

more

information

about

PC-Doctor

for

Windows,

see

the

Help

for

the

program.

Attention

Running

any

tests

can

take

up

to

several

minutes

or

longer.

Make

sure

you

have

time

to

run

the

entire

test;

do

not

interrupt

the

test

while

it

is

running.

When

preparing

to

contact

the

Customer

Support

Center,

be

sure

to

print

the

test

log

so

that

you

can

rapidly

provide

information

to

the

help

technician.

Troubleshooting

If

you

do

not

find

your

problem

here,

see

Access

Help.

The

following

section

only

describes

problems

that

might

prevent

you

from

accessing

this

help

system.

Error

messages

The

following

is

a

list

of

the

messages

that

the

BIOS

can

display.

Most

of

them

occur

during

POST.

Some

of

them

display

information

about

a

hardware

device,

e.g.,

the

amount

of

memory

installed.

Others

may

indicate

a

problem

with

a

device,

such

as

the

way

it

has

been

configured.

Following

the

list

are

explanations

of

the

messages

and

remedies

for

reported

problems.

If

your

system

displays

one

of

the

messages

marked

below

with

an

asterisk

(*),

write

down

the

message

and

contact

your

marketing

representative.

If

your

system

fails

after

you

make

changes

in

the

BIOS

Setup

Utility

menus,

reset

the

computer,

enter

BIOS

Setup

Utility

and

configure

default

settings

or

correct

the

error.

Solving

computer

problems

Chapter

3.

Solving

computer

problems

11

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