Before calling for service – LG DX0002TM User Manual

Page 38

Advertising
background image

T RO U B L E S H O OT I N G

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

Drying time is not
consistent

• Heat settings, load size, or

dampness of clothing is not
consistent.

• The drying time for a load will vary depending on the

heat setting, the type of heat used (electric, natural,
or LP gas), the size of the load, the type of fabrics,
the wetness of the clothes, and the condition of the
exhaust ducts and lint fi lter.

Clothes take too
long to dry

• Load is not properly sorted.

• Large load of heavy fabrics.

• Dryer controls are not set

properly.

• Lint fi lter needs to be

cleaned.

• Exhaust ducts blocked, dirty,

or duct run is too long.

• House fuse is blown, circuit

breaker has tripped, or
power outage has occurred.

• Dryer is overloaded.

• Dryer is underloaded.

• Separate heavy items from lightweight items. Larger

and heavier items take longer to dry.

• Heavy fabrics take longer to dry because they tend

to retain more moisture. To help reduce and maintain
more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of
a consistent size.

• Use the appropriate control settings for the type of

load you are drying.

• Make sure the lint fi lter is cleaned before every load.

With some loads that produce high amounts of lint, it
may be necessary to clean the fi lter during the cycle.

• Confi rm that the exhaust ductwork is properly

confi gured and free of debris, lint, and obstructions.
Make sure that outside wall dampers can open
properly and are not blocked, jammed, or damaged.

• Reset circuit breaker or replace fuse. Do not increase

fuse capacity. If the problem is a circuit overload, have
it corrected by a qualifi ed electrician.

• Divide larger loads into smaller loads for drying.

• If you are drying a very small load, add a few extra

items to ensure proper tumbling action.

Clothes are wrinkled

• Clothes dried too long

(overdried).

• Clothes left in dryer too long

after cycle ends.

• Overdrying a load of laundry can lead to wrinkled

clothes. Try a shorter drying time, and remove items
while they still retain a slight amount of moisture.

• Remove items from the dryer immediately at the end of

the cycle. Use the WRINKLE CARE option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.

Clothes are shrinking

• Garment care instructions

are not being followed.

• To avoid shrinkage, please carefully follow the fabric

care instructions for your garment, because some
fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use
a low or no heat setting and/or the RACK DRY option.

The display shows:

• Water supply error.

Water drips from
nozzle when Steam
Cycle starts.

• This is normal.

• This is steam condensation. The dripping water

will stop after a short time.

REFRESH

MID

HIGH

HIGH

0:08

EST. TIME
REMAINING

ADD WATER

20%

ERROR

WATER SUPPLY ERROR.
FILL STEAM FEEDER
WITH FILTERED WATER.
SEE OWNERS MANUAL.

• Check steam feeder drawer:

(1)

Make sure steam feeder is fi lled with water to
MAX line.

(2)

Make sure steam feeder is seated properly and
drawer is fully closed.

(3) Turn the dryer off then restart the Steam cycle.

• Do not use distilled water; the water level sensor

in steam generator will not work.

• Pump not working. Unplug dryer and call for service.

38

Advertising