Lenovo system toolbox, Pc-doctor for rescue and recovery – Lenovo 3658 User Manual

Page 67

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To run the Lenovo ThinkVantage Toolbox program, click Start → All Programs →
Lenovo ThinkVantage Tools → System Health and Diagnostics

. Follow the

instructions on the screen.

For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.

Lenovo System Toolbox

Note:

The Lenovo System Toolbox program is only available on computers
preinstalled with the Windows Vista operating system or the Windows XP
operating system from Lenovo.

The Lenovo System Toolbox diagnostic program works through the Windows
operating system to enable you to view symptoms and solutions for computer
problems, access the Lenovo troubleshooting center, update system drivers, and
view system information.

To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo
Services → Lenovo System Toolbox

. Follow the instructions on the screen.

For additional information about running the diagnostic program, refer to the
Lenovo System Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue
and Recovery diagnostic program if you are unable to start the Windows operating
system.

To run the PC-Doctor for Rescue and Recovery diagnostic program from the
Rescue and Recovery workspace, do the following:
1.

Turn off the computer.

2.

Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and
Recovery workspace opens after a short delay.

3.

From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery → Diagnose hardware

. The PC-Doctor for Rescue and Recovery

diagnostic program opens.

4.

Select the diagnostic test you want to run. Then, follow the instructions on the
screen.

For additional information about running the PC-Doctor for Rescue and Recovery
diagnostic program, refer to the PC-Doctor for Rescue and Recovery diagnostic
program help system.

Note:

If you encounter failures that prevent you from gaining access to the Rescue
and Recovery workspace, you can run the PC-Doctor for Rescue and
Recovery diagnostic program after using a rescue medium to recover the
computer from failures and gaining access to the Rescue and Recovery
workspace. See “Creating and using rescue media” on page 45.

Chapter 6. Troubleshooting and diagnostics

59

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