Software does not install – Lexmark 1500 Series User Manual

Page 66

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Software does not install

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3
or later, and Mac OS X.

Check your system requirements

Check that your computer meets the minimum system requirements listed on the printer box.

Check USB connection

If the printer is connected to the computer through a USB cable:

1

Check the USB cable for any obvious damage.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Check wireless connection

If the printer supports networking, and you are using the printer on a wireless network, check to see if the Wi-Fi
indicator light is on.

Reconnect power supply

1

Press

to turn the printer off.

2

Disconnect the power cord from the wall outlet.

3

Gently remove the power supply from the printer.

4

Reconnect the power supply to the printer.

5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

Disable anti-virus programs (for Windows users only)

1

Close all open software applications.

2

Disable any anti-virus programs.

3

Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4

Double-click the CD–ROM drive icon.

5

If necessary, double-click setup.exe.

6

Follow the instructions on the computer screen to install the software.

Note: You may enable the anti-virus programs again after the software is successfully installed.

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