An error message appears – Lexmark N5 User Manual

Page 33

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28

Troubleshooting

The Lexmark printer software installation
screen does not appear

An error message appears

Follow the instructions on any error message that appears on
your computer screen. Click the ? or Help button for additional
information.

My network printer does not appear in the
list of available printers

Make sure the computer’s wireless adapter network
settings have been restored to their original values.

Note:

Refer to the values you wrote down in step

on

page 8.

Unplug the printer adapter power supply, and then plug
it in again.

Make sure all cables to the printer, printer adapter,
electrical outlet, and network connection are secure
(pages 4 through 5).

Click Refresh.

If your printer adapter is connected to a laser printer, run
the Network Configuration Utility. For help, see “Laser
printers” on page 35.

If your network printer is on a remote subnet, click Add
Printer
, and then follow the instructions on your screen.

Restart the computer.

Close all open software applications.

Restart your computer.

Reinsert the printer software CD.

If the software installation screen appears, continue
with step

on page 13.

If not, continue with the following steps:

a

From your desktop, double-click My
Computer
.

b

Double-click the CD-ROM drive icon.

c

If necessary, double-click setup.exe.

d

Continue with step

on page 13.

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