Troubleshooting, Lacie slim dvd+/-rw drive user’s manual - firewire – LaCie DVD RW Slim User Manual

Page 27

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Troubleshooting

page 26

LaCie Slim DVD+/-RW Drive

User’s Manual - FireWire

The Issue

DVD-Video playback
will not work.

DVD-Video playback
will not work under
Windows.

DVD playback is not as
smooth as it should be.

Questions to Ask

Are you using a Mac?

Have you installed the appropriate
MPEG-II decoder software?

Do you have a Pentium II 350 MHz
(or equivalent) processor or
greater?

Has the LaCie drive been set as the
default DVD drive in your DVD
playback software?

Are you running other software
programs simultaneously?

If using Windows, do you have a
Pentium II 350 MHz (or equivalent)
processor or greater?

Are you running other software
programs simultaneously?

Possible Solutions

This is normal. For legal reasons, if you do not have a built-in
DVD-ROM or Combo Drive, your LaCie DVD Drive cannot
currently be used for DVD-Video playback on a Mac.

Ensure that the MPEG-II software has been installed correctly.
See the help section of the software program for more
information.

Check your processor (Start > Settings > Control Panel >
System

> General tab.) If your processor does not meet the

minimum requirements (see section

1.1 Minimum System

Requirements

), you may need to purchase an MPEG-II

decoder card. Consult your computer supply specialist for
details.

Consult the help section of your DVD playback software for
information on how to configure your drive as your
computer’s default DVD player.

Check to see if other programs are running. If so, close them.
Depending on your computer’s configuration, playback may
be possible only if the DVD player software is the only
program running.