Getting help – LaCie 14F User Manual

Page 41

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GETTING HELP

If you are having problems with your LaCie product, consult the table below for a list of available resources.

Order Source

Description

Location

1

Quick
Install
Guide

Concise steps
to follow for
getting your
product up and
running

Printed and included in the product box, or download PDF from the product
page

2

Support
Pages

Includes
interactive
troubleshooting
topics for most
common
problems

www.lacie.com/support/

, select your product, then click the

“Troubleshooting” tab

3

User
Manual

Includes
common
troubleshooting
topics

See

Troubleshooting Topics

4

LaCie
Lounge
Technical
Support
forum

A free forum,
moderated by
LaCie, for
customers to
seek advice

www.lacielounge.com/index.php?option=com_kunena&Itemid=49&lang=en

5

Customer
Support

Create an
account on
lacie.com,
register your
product, and fill
out a support
ticket

Create an account here:

www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff

Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help
LaCie offer the best customer support, we encourage you to create an account and register your product at

www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff

. You can give us important feedback as well as

receive updated information on your LaCie device.

41

LaCie User Manual

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