Clearing jams, Avoiding jams, Understanding jam messages – Lexmark 280 User Manual

Page 80: Avoiding jams understanding jam messages

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Clearing jams

By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For

more information, see “Avoiding jams” on page 80. If jams do occur, follow the steps outlined in this chapter.

To resolve the jam messages, you must clear the entire paper path, and press to clear the message and resume

printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the

Auto setting does not guarantee the page will print.

Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold

the pages is needed for other printer tasks.

Avoiding jams

The following hints can help you avoid jams:

Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at

Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

Do not load wrinkled, creased, damp, or curled paper.

Flex, fan, and straighten paper before loading it.

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, weights, or types in the same stack.

Store the paper in an appropriate environment.

Do not remove trays while the printer is printing. Wait for Load tray <x> or Ready to appear before removing
a tray.

Do not load the multipurpose tray while the printer is printing. Load the tray prior to printing, or wait for Load
Multipurpose tray with <x>
to appear.

Push all trays in firmly after loading paper.

Make sure the guides in the trays are properly positioned.

Make sure all paper sizes and paper types are set correctly in the printer control panel menu.

Make sure all printer cables are attached correctly. For more information, see the setup documentation.

Understanding jam messages

The following table lists the jam messages that can occur.



200.yy Paper jam, check [area name]. Leave paper in bin. “200 paper jams” on page 81

“200 or 201 paper jam” on page 82
“201 paper jam” on page 83

200.yy Paper jam, [x] pages jammed. Leave paper in bin.

Clearing jams


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