Warranty information – Pass Labs X1000 User Manual

Page 9

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Page 9

boards in the amplifier are double sided, with plated through holes and double thickness of
copper.

So how long will this hardware last? It is my experience that, barring abuse or the odd failure
of a component, the first things to go will be the power supply capacitors, and from experience,
they will last 15 to 20 years. Fortunately they die gracefully and are easily replaced. After that,
the longevity will depend on the number of operating thermal cycles, but I can say that I have
had amplifiers operating in the field in excess of 20 years with no particular mortality except
capacitors. The answer is, I don’t have good information beyond that. More to the point, I
would suggest that you not worry about it. This is a conservatively built industrial design, not a
tweaky tube circuit run on the brink. If it breaks, we will simply get it fixed, so sleep well.

Warranty Information

This product is warranted for parts and labor for three years from the date we ship it. We do
not pack a warranty card, so if you want us to know who you are, feel free to drop us a line.
The warranty is transferable without notice. Customers outside the U.S. can obtain service
from the factory, but must make arrangements for transportation.

If you need service out of warranty, just give us a call. We are very reasonable people, and we
have a strong interest in happy customers.

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