Polycom H340 - Manual (Page 25)

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Deploying SpectraLink e340, h340 and i640 Wireless Telephones BEST PRACTICES GUIDE
October 2010
Figure 8 - Deploying SpectraLink Wireless Telephones with a VPN
5.7 Diagnostic Tools
The SpectraLink handset provides three comprehensive diagnostic tools to assist the administrator in evaluating the
functionality of the handsets and the surrounding wireless infrastructure. These tools are: Run Site Survey,
Diagnostics Enabled, and Syslog Mode.
Site Survey can be used to evaluate the coverage within the facility where the handsets are deployed by testing the
signal strength, or to gather information about access points regardless of the SSID.
Diagnostics Enabled is used to evaluate the overall quality of the link between the handset, access point, and other
infrastructure equipment such as IP PBX, SVP Server, and gateways. The handset’s diagnostics are enabled
through the handset admin menu and are used while the handset is in the ‘off hook’ state.
Syslog Mode allows the handset to send various Syslog messages such as Successful and Failed handoffs along
with reason codes indicating why the handset chose to handoff to a particular AP; Call Starts and Ends; audio
statistics; and security errors.
Refer to the Diagnostic Tools section of the SpectraLink e340/h340/i640 Wireless Telephone Administration Guide
for a detailed explanation of information provided by each of the Diagnostic tools.