Pioneer DEH-3900MP DE - Manual (Page 15)

Troubleshooting
Common
Symptom Cause Action (See)
Power doesn
’t turn on.
The unit doesn
’t operate.
The unit doesn ’t operate prop-
erly.
Display indication is improper.
Leads and connectors are incor-
rectly connected. Confirm once more that all connections are
correct.
Black lead (chassis ground) is not
correctly connected but the other
leads are connected. Remove the negative terminal of the vehicle ’s
battery and leave at least one minute.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to record the
error message.
Message Cause Action
ERROR-11, 12,
17, 30 Dirty disc Clean disc.
ERROR-11, 12,
17, 30 Scratched disc Replace disc.
ERROR-10, 11,
12, 15, 17, 30,
A0 Electrical or me-
chanical Turn the ignition
ON and OFF, or
switch to a differ-
ent source, then
back to the CD
player.
ERROR-15 The inserted disc
does not contain
any data Replace disc.
ERROR-22, 23 The CD format
cannot be played
back Replace disc.
NO AUDIO The inserted disc
does not contain
any files that can
be played back Replace disc.
PROTECT All the files on
the inserted disc
are secured by
DRM Replace disc.
SKIPPED The inserted disc
contains WMA
files that are pro-
tected by DRM Replace disc.
Handling guideline of discs
and player
! Use only discs featuring either of following
two logos.