Panasonic SCEN38 - Manual (Page 11)

11
RQTV0288
Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the solutions indicated in the chart
do not solve the problem, refer to “Customer Services Directory” on page 11 if you reside in the U.S.A, or refer to “Product information” on page
9 if you reside in Canada.
No play.
The disc isn’t correctly set.
The disc is scratched or dirty. (Tracks skipped.)
There is moisture on the lens. Wait for about an hour and then try again. •
•
•
MP3 cannot be read.
You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.
When creating a multi session disc, it is necessary to close the session.
The amount of data on the disc is too small. Set the amount of data to greater than approximately 5 MB. •
•
•
Sound is unfixed, reversed or
comes from one speaker only.
Check the speaker connections. (➡ page 4) •
No sound or there is a lot of noise.
Noise may occur when playing MP3 if recording quality is poor.
Keep this unit away from mobile telephones if the interference is apparent.
Turn the volume up.
Switch the unit off, determine and correct the cause, then switch the unit on. Causes include shorting of the
positive and negative speaker wires, straining of the speakers through excessive volume or power, and using
the unit in a hot environment. •
•
•
•
Humming heard during play.
An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from
this unit’s cables. •
A beat sound or noise is heard
while receiving a radio broadcast. Switch the TV or other audio player off or separate it from the unit.
Switch off the portable audio player connected to “MUSIC PORT”. •
•
A low hum or noise is heard
during AM broadcasts. Keep the antenna away from other cables and cords.
Keep the AM antenna away from the unit. •
•
The picture on the television near
the set disappears or stripes
appear on the screen.
The location and orientation of the antenna are incorrect.
The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit. •
•
Remote control doesn’t work.
Check that the batteries are inserted correctly. (➡ page 3)
Replace the batteries if they are worn. •
•
Display
--:--
You plugged the AC power supply cord in for the first time and there was a power failure recently. Set the
time. (➡ page 8) •
PGM FULL The number of programmed tracks is limited to 24. No further tracks can be programmed. •
NO PLAY A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played. •
ERROR Incorrect operation performed. Read the instructions and try again. •
F76 There is a power supply problem. Consult the dealer. •
iPod
iPod does not turn on.
Verify that the iPod battery is not depleted before connecting it to the unit.
Before inserting your iPod into the dock, turn off both the unit and iPod. Power on the unit and select the
appropriate source.
Make sure PC is not connected to the main unit and activate PC Sync. •
•
•
No sound is coming from the
speakers.
The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector. Reinsert
it and turn it on again.
Make sure that iPod is actually playing something.
Adjust the volume. •
•
•
Music is distorted or the sound
level is too low.
Make sure the equalizer function of your iPod is turned off. •
Cannot control the iPod from the
CD Stereo System. Make sure the iPod is inserted properly into the dock.
Check the iPod connection and make sure that iPod is selected as the source of music. (➡ page 7) •
•
iPod does not charge. Check all connections. (➡ page 4) •
Unable to use PC Sync.
Turn the unit on.
Check PC and iPod connections. (➡ page 7) •
•
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic
Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the
warrantor.
Product or Part Name Parts Labor
Audio Products (except items
listed below) One (1) year One (1) year
USB Reader-Writer, Personal
Computer Card Adapters (in
exchange for defective item) One (1) year Not Applicable
Accessories: Headphones,
Cartridges, Microphones,
Adapters Ninety (90) days Ninety (90) days
Rechargeable Batteries, DVD-
R/-RAM Discs (in exchange for
defective item) Ten (10) days Not Applicable
SD Memory Cards, Rechargeable
Battery Packs (in exchange for
defective item) Ninety (90) days Not Applicable
During the “Labor” warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts. You
must carry-in or mail-in your product during the warranty period. If non-
rechargeable batteries are included, they are not warranted. This warranty
only applies to products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original purchaser of a
new product which was not sold “as is”. A purchase receipt or other proof of
the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA
(1-800-211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-
4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied
by the warrantor, or failures which result from accidents, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or commercial use (such
as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
damages for lost time, travel to and from the servicer, loss of media or
images, data or other memory content. The items listed are not exclusive,
but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED
TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or Servicenter. If the problem
is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Limited Warranty (ONLY FOR U.S.A.)
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