PIONEERPOS AT Commands G24-LC - Manual (Page 28)

Claiming
xxiv G24-L AT Commands Reference Manual April 15, 2008
customer service department of your service provider or Motorola's call Center at
[email protected].
Claiming
In order to claim the warranty service you must return the OEM module and/or accessories in
question to Motorola's Authorized Repair or Service Center in the original configuration and
packaging as supplied by Motorola. Please avoid leaving any supplementary items like SIM
cards. The Product should also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem.
In order to be eligible to receive warranty service, you must present your receipt of purchase or a
comparable substitute proof of purchase bearing the date of purchase. The phone should also
clearly display the original compatible electronic serial number (IMEI) and mechanic serial
number [MSN]. Such information is contained with the Product.
You must ensure that all and any repairs or servicing is handled at all times by a Motorola
Authorized Service Center in accordance with the Motorola Service requirements.
In some cases, you may be requested to provide additional information concerning the
maintenance of the Products by Motorola Authorized Service Centers only, therefore it is
important to keep a record of any previous repairs, and make them available if questions arise
concerning maintenance.
Conditions
This warranty will not apply if the type or serial numbers on the Product has been altered, deleted,
duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation can not be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are warranted for the balance of the original warranty time
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
OEM module equipment that have been replaced shall become the property of Motorola.
Motorola does not warrant the installation, maintenance or service of the products, accessories,
batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied by
Motorola, Motorola does not warrant the operation of the Product/peripheral combination and
Motorola will not honor any warranty claim where the Product is used in such a combination and
it is determined by Motorola that there is no fault with the Product. Motorola specifically
disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in
any way by the use of the OEM module, accessories, software applications and peripherals
(specific examples include, but are not limited to: batteries, chargers, adapters, and power
supplies) when such accessories, software applications and peripherals are not manufactured and
supplied by Motorola.