Parker Products ViX250AE - Manual (Page 119)

112 VIX AE SERVO DRIVE USER GUIDE
Returning the System
If a drive module is found to be faulty, you should contact your Parker Automation
Technology Centre or the machinery manufacturer who supplied the product. Equipment for
repair should NOT be returned directly to Parker without prior authorisation. Repairs will be
carried out by Parker but will be processed via your supplier.
Parker may at their discretion authorise direct shipment to and from Poole, Offenburg or
Rohnert Park, but only by prior arrangement with your supplier. Existing UK, European and
USA customers who purchase equipment directly from Parker should contact Poole,
Offenburg or Rohnert Park for further information (contact numbers are at the front of this
User Guide).