Product service – Panasonic DMR-E55 User Manual
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1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” on page 46.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an
authorized Servicentre closest to you.
User memo:
Play fails to start even when
[
] (PLAY) is pressed.
Play starts but then stops
immediately.
pInsert the disc correctly with the label facing up.
pYou tried to play a blank DVD-RAM/DVD-R, or discs unplayable on this unit.
pWhen recording to DVD-RAM using EP (8H) mode, play may not be possible on DVD
players that are compatible with DVD-RAM. In this case use EP (6H) mode.
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DVD-Video is not played.
pSome DVD-Video cannot be played when you change the ratings level.
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Alternative soundtrack and
subtitles cannot be selected.
pThe languages are not recorded on the disc.
pYou may have to use the disc’s menus to select languages.
—
—
No subtitles.
pWhen progressive output is on, closed captions cannot be displayed.
pSubtitles are not recorded on the disc.
pTurn the subtitles on.
—
—
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Angle cannot be changed.
pAngles can only be changed during scenes where different angles are recorded.
—
You have forgotten your
ratings password.
pWhile the disc tray is open, press and hold [] and [] on the main unit at the
same time for 5 or more seconds.
—
Quick View does not work.
pThis does not work if the setting is “Off” in “Search Audio & PLAY M1.3”.
pThis does not work when audio is other than Dolby Digital.
pThis does not work when recording is in XP or FR mode.
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—
—
The resume play function
does not work.
pThis function only works when “PLAY” is flashing in the unit display.
pMemorized positions are canceled when the unit is turned off or when the tray is opened. The
memorized position on the play list is also canceled when the play list and title are edited.
—
—
Cannot format.
pThe disc is dirty. Use a special cleaner and wipe clean.
pYou tried formatting a disc that is not compatible with this unit.
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Cannot create chapters.
Cannot mark the start point or
the end point during
“Shorten” operation.
pThe unit writes the chapter division information to the disc when you turn it off or remove the
disc. The information is not written if there is an interruption to the power before this.
pThese operations are not possible with still pictures.
pYou cannot set points if they are too close to each other. You cannot set an end point before
a start point.
—
—
—
Cannot erase chapters.
pWhen the chapter is too short to erase, use “Combine Chapters” to make the chapter longer.
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The available recording time
doesn’t increase even after
erasing recordings on the disc.
pAvailable recording space on the DVD-R does not increase even after erasing previously
recorded titles.
—
Cannot create a play list.
pYou cannot select all the chapters at once in a title if the title also includes still pictures.
Select them individually.
—
Product Service
Product information
The model number and serial number of this product can be
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER
DMR-E55
SERIAL NUMBER
DATE OF PURCHASE _______________________________
DEALER NAME ____________________________________
DEALER ADDRESS _________________________________
__________________________________________________
TELEPHONE NUMBER ______________________________