Panasonic KX-TG7644 User Manual

Page 76

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Caller ID/Talking Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R You must subscribe to Caller ID service. Contact

your service provider/telephone company for
details.

R If your unit is connected to any additional

telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.

R The name display service for landline calls may

not be available in some areas. Contact your
service provider/telephone company for details.

R Other telephone equipment may be interfering with

this unit. Disconnect the other equipment and try
again.

Caller information is
displayed or announced
late.

R Depending on your service provider/telephone

company, the unit may display or announce the
caller’s information at the 2nd ring or later.

R Move closer to the base unit.

Caller information is not
announced.

R The handset or base unit’s ringer volume is turned

off. Adjust it (page 41, 43).

R When one handset is selected to ring for cellular

calls, other units do not announce caller
information. To change the selection, see page 20.

R The Talking Caller ID feature is turned off. Turn it

on (page 43).

R The ring as cell mode is set to “On (without

Talking CID)”. To change the mode, see
page 20.

R The number of rings for the answering system is

set to “2 rings” or “Toll saver”. Select a
different setting (page 62).

R Your unit does not announce caller information if

– the base unit or 2 or more handsets are on a

call.

– a headset is in use.

The caller list/incoming
phone numbers are not
edited automatically.

R The Caller ID number auto edit feature is turned

off. Turn it on and try again (page 44).

R You need to call back the edited number to

activate Caller ID number auto edit.

76

For assistance, please visit http://www.panasonic.com/help

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