Panasonic KX-TG7644 User Manual

Page 78

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Problem

Cause/solution

I cannot connect my
headset to the base unit.

R Confirm that your headset is turned on.
R If your headset is already connected to another

Bluetooth device such as your cellular phone,
disconnect the headset from your cellular phone,
then perform the connecting procedure from the
base unit.

R If someone is using a cellular line, you cannot

connect the headset. There can be only one active
Bluetooth connection at a time.

R The headset has not been registered to the base

unit. Register the headset (page 55).

Some headset enhanced
features are not available.

R The base unit does not support enhanced features

such as Last number redial or Call reject.

An error tone is heard
when I try to program the
Bluetooth feature.

R The bluetooth feature cannot be accessed

immediately after connecting the AC adaptor to
the base unit. Wait a few seconds and try again.

R The headset has not connected to the base unit

yet, even though you performed the connecting
procedure setting. Wait a few seconds and try
again.

Answering system

Problem

Cause/solution

The unit does not record
new messages.

R The answering system is turned off. Turn it on

(page 57).

R The answering system does not answer or record

calls from cellular lines.

R The message memory is full. Erase unnecessary

messages (page 59).

R The recording time is set to “Greeting only”.

Change the setting (page 62).

R If you subscribe to a voice mail service, messages

are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 62).

R The answering system will not answer incoming

calls while:
– the base unit or 2 or more handsets are on a

cellular call or an intercom call.

– a headset is in use.
Caller information is recorded in the caller list.

78

For assistance, please visit http://www.panasonic.com/help

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