NETGEAR SC101 User Manual

Netgear sc101 - revised troubleshooting guide

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NETGEAR SC101 - Revised Troubleshooting Guide

Update the SC101 firmware and SCM utility to the latest version, found

here

.

Warning! Use the power adapter that came with the SC101. Other adapters, such as laptop
power adapters, may destroy the hard disks!

Viewing and Accessing Drives

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3

Troubleshooting Tips

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3

Windows Disk Management Unallocated Partitions

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3

Cannot See Partition (Old Firmware Problem)

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7

If a partition has never been seen on a particular computer

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8

If a partition disappears — one that a particular computer could see before

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8

Cannot Create a Mirror

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9

Prerequisites

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9

Check LED Lights (URL Link)

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10

Check Cables

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10

Check the Drive Partition

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10

Hardware

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11

LED Indicators

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11

D-Link or FritzBox Routers

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11

LAN Connection

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12

Defragmenting

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12

Hard Disk Problems and Drive Errors

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13

SCM Software

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14

Right side of GUI screen is cut off

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14

SCM Installation

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14

Error Messages

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15

List of Error Messages

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15

“No Central Storage Device was Found” in SmartWizard

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16

SmartSync Pro Activation Error

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18

Error "Drive attachment failed" when Attach Partition Fails

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19

About the SC101

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20

System Requirements

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20

What operating systems cannot be used?

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20

Heat and the SC101

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20

Does vertical disk mounting affect disk life?

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20

SC101 and Heat Generation

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20

How does heat affect the Storage Central performance?

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21

SC101 Performance

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21

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