Nortel Networks Meridian M3902 - Manual (Page 83)

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Meridian SL-100 CLASS Features
Customer Originated Trace
The Customer Originated Trace feature allows you to activate an immediate trace
of the last incoming call to your Directory Number (DN) without requiring prior
approval and manual intervention by your network administrator. Customer
Originated Trace may be activated on a per-call basis. This feature may be
activated using a feature key or by using a Feature Access Code (FAC). Check
with your network administrator regarding the availability of this feature.
To activate Customer Originated
Trace after receiving a harassing or
prank telephone call:
/ 1. Press the Goodbye Key to disconnect
from the harassing or prank telephone
call.
2. Press the Line (DN) Key.
3. Press the CustOrigTr Key, or dial the
Customer Originated Trace FAC.
An announcement will inform you
whether or not the call was successfully
traced.
/ 4. Press the Goodbye Key to disconnect .
The feature is automatically
deactivated.
Contact your network administrator for
follow-up actions.
Note: Availability of this feature is
dependent upon your Meridian SL-100
system software and network connections.
Goodbye
2498
CustOrigTr
Goodbye