3 problem solving, Technical support, Common problems and their solutions – Raymarine Radar equipment Raychart Chartplotter RC530 PLUS User Manual

Page 214

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9.3 Problem Solving

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if this unit
should develop a fault, please refer to the following table to identify the most
likely cause and the corrective action required to restore normal operation.

If you still have a problem after referring to the table below, contact your local
dealer, national distributor or Raymarine Technical Services Department for
further advice.

Always quote the product serial numbers. The display unit serial number is
printed on the back of the unit.

Common Problems and Their Solutions

Technical Support:

Please visit out website at:

www.raymarine.com/recreational/support

where you will find a Questions & Answers database, service information and
e-mail access to the Technical Support department.

Alternatively, if you don’t have access to the world wide web, call:

1-800-539-5539 extension 2444 or
(603) 881-5200 extension 2444

Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raymarine products.

Table 9-2:

Common Problems

Problem

Correction

Display does not function

1. Make sure that the power supply cable is sound and that
all connections are tight and free from corrosion.
2. Check the system fuse.

“Scanner not responding” message

Check that the cable connecting the scanner to the radar
display unit is firmly attached and undamaged.

The bearing displayed on the radar
display is not the same as the actual
bearing.

Perform the bearing alignment procedure described in

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