Trouble shooting, Hardware related issues, Camera is not recognized in the device manager – Unibrain 830 User Manual
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Unibrain Fire-i 530/630/830 Operation Manual
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6.4.
Trouble Shooting
FireWire based cameras are operated in connection with system where the user may encounter problems as they
operate. These problems may orient either from the camera side or the system side that the camera is being used.
We recommend reading the manual carefully beginning from the installation to features in concern. Also some
system may not have enough power to operate these cameras, especially for high resolution and high frame rate.
We recommend the system should be Pentium 4 or higher with 256MB of System memory and Graphic Accelerator
with 32MB or more of video memory. When using Windows, due to high graphic requirements and DirectX support,
we recommend using at least MX400 (Nvidia) or Radeon (ATI) or higher graphics controllers.
6.5.
Hardware Related Issues
6.5.1. Camera is not recognized in the device manager
Please check whether the LED on the back of the camera is ON. If the LED is tuned OFF, please check the
camera connection. Please check the cable connection on both the camera and the PC. The LED status, when
plugging in the camera is supposed to be normal when the LED light changes from an Orange light to a Red
light.
If you haven’t installed the camera driver yet, please refer to the software installation manual and install the
drivers and software provided.
Please reconnect the camera by plugging the FireWire cable into the computer and then plugging the cable
into the camera.
6.5.2. LED is OFF while power is provided either by FireWire or external power.
Please check the supplied voltage and ensure that the supplied power is compliant with the operation manual.
Please check the OHCI card and the 1394 cables.
Please check the supplied voltage and ensure the supplied power is compliant with the operation manual.
.
6.5.3. No Image or Black Image is Displayed
The “Status LED” should appear Green. If not, the camera is not Isochronous enabled; which means it is not
transmitting any image and it is in an idle stage.
Check whether the lens is properly mounted and open the iris to the maximum level.
Check feature values such as shutter speed, gain and exposure. Also check whether the camera is in trigger mode.