Troubleshooting – Yamaha DV-S5950 User Manual

Page 43

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39

En

English

Troubleshooting

No audio at digital output

– Check the digital connections.
– If you are playing a DTS source, check that your receiver can decode

DTS and “DIGITAL OUTPUT” is set to “ALL” (see page 25).

– If you are playing an MPEG-2 source, check that your receiver can

decode MPEG-2. Otherwise, make sure “DIGITAL OUTPUT” is set
to “PCM ONLY” (see page 25).

– Check that the audio format of the selected audio language matches

your receiver capabilities.

Disc does not play

– The CD-R/RW, DVD+R/RW/R DL and DVD-R/RW/R DL must be

finalized.

– Check that the disc label is facing up.
– Check that the disc is defective by trying another disc.
– If you have recorded a JPEG, MP3 or WMA disc yourself, check that

your disc contains at least 10 JPEG picture files or 5 MP3/WMA music
tracks.

– For MP3/WMA files, check that the sampling rate and bit rate are

compatible. For JPEG files, check that the resolution is compatible
(see “Notes about discs/content format” on page 3).

– Check the region code (see “Region codes” on page 3).

Picture freezes
momentarily during
playback

– Check the disc for fingerprints/scratches and clean it with a soft cloth

wiping from center to edge.

This unit does not respond
to the remote control

– Aim the remote control directly at the remote control sensor on the

front panel.

– Reduce the distance of the remote control from this unit.
– Replace the batteries in the remote control.
– Reinsert the batteries with their polarities (+/– signs) as indicated.

Buttons do not work

– To completely reset this unit, unplug the AC cord from the AC outlet

for 5-10 seconds.

This unit does not respond
to some operating
commands during playback

– Operations may not be permitted by the disc. Refer to the

instructions of the disc jacket.

This unit cannot read CDs/
DVDs

– Use a commonly available CD/DVD lens cleaner to clean the lens

before sending this unit for repair.

Menu items cannot be
selected

– Press STOP (9) twice on the remote control before selecting Setup

Menu.

– Depending on the disc availability, some menu items cannot be

selected.

No sound during DivX
movies playback

– The audio code may not be supported by this unit.

Problem

Solution

00EN_DV-S5950_U.book Page 39 Monday, June 12, 2006 4:42 PM

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