Troubleshooting checklists – Zebra 105SL User Manual

Page 126

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Troubleshooting
Troubleshooting Checklists

118

11342L-001 Rev. A

105SL User Guide

6/30/06

Troubleshooting Checklists

If an error condition exists with the printer, review this checklist:

‰ Is there an error message on the LCD? If yes, see

LCD Error Messages on page 119

.

‰ Are noncontinuous labels being treated as continuous labels? If yes, see

Calibrate Media

and Ribbon Sensor Sensitivity on page 88

.

‰ Is the

CHECK RIBBON

light on when ribbon is loaded properly, or are noncontinuous

labels being treated as continuous labels? If yes, see

Calibrate Media and Ribbon Sensor

Sensitivity on page 88

.

‰ Are you experiencing problems with print quality? If yes, see

Print Quality Problems

on page 122

.

‰ Are you experiencing communications problems? If yes, see

Communications Problems

on page 126

.

If the labels are not printing or advancing correctly, review this checklist:

‰ Are you using the correct type of labels? Review the types of label in

Types of Media

on page 25

.

‰ Are you using a label that is narrower than the maximum print width? See

Set Print Width

on page 82

.

‰ Does the printhead need to be adjusted? See

Adjust Printhead Balance and Pressure

on page 68

for more information.

‰ Do the sensors need to be calibrated? See

Calibrate Media and Ribbon Sensor Sensitivity

on page 88

for more information.

If none of the above suggestions correct the problem, review this checklist:

‰ Perform one or more of the self-tests given in

Printer Diagnostics on page 130

. Use the

results to help identify the problem.

‰ If you are still having problems, see Contacts

on page 3

for customer support information.

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