Troubleshooting – Yamaha YPT-410 User Manual

Page 97

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Accessory CD-ROM Installation Guide

YPT-410 Owner’s Manual

97

Troubleshooting

• Is the USB cable connected correctly?

Check the USB cable connection. Disconnect the
USB cable, then connect it again.

• Is the USB function enabled on your com-

puter?
When you connect the instrument to the
computer for the first time, if the “Add (Found)
New Hardware Wizard” or the “Found New
Hardware” window does not appear, the USB
function on the computer may be disabled.
Perform the following steps.

1

Select [Control Panel]*

[System]

[Hardware]

[Device Manager] (for Win-

dows 2000/XP), or select [Control Panel]

[Device Manager] (for Windows Vista).

* Classic View only in Windows XP.

2

Make sure that no “!” or “x” marks appear
at “Universal serial bus controller” or
“USB Root Hub”. If you see an “!” or “x”
mark, the USB controller is disabled.

• Is any unknown device registered?

If driver installation fails, the instrument will be
marked as an “Unknown device”, and you will
not be able to install the driver. Delete the
“Unknown device” by following the steps below.

1

Select [Control Panel]*

[System]

[Hardware]

[Device Manager] (for Win-

dows 2000/XP), or select [Control Panel]

[Device Manager] (for Windows Vista).

* Classic View only in Windows XP.

2

Look for “Other devices” in the menu
“View devices by type”.

3

If you find “Other devices”, double-click it
to extend the tree to look for “Unknown
device”. If one appears, select it and click
the [Remove] button.

4

Remove the USB cable from the instru-
ment, and make the connection again.

5

Install the driver again.

• Windows 2000 users........ see page 95
• Windows XP users........... see page 95
• Windows Vista users ....... see page 96

• Did you install the driver? (page 94)

• Is the USB cable connected correctly?

• Are the volume settings of the instrument,

playback device, and application program set
to the appropriate levels?

• Have you selected an appropriate port in the

sequence software?

• Are you using the latest USB MIDI driver?

The latest driver can be downloaded from the
following web site.

http://music.yamaha.com/download/

• Does your computer satisfy the system

requirements?

• Is any other application or device driver run-

ning?

• Do not suspend the computer while the MIDI

application is running.
If you are using Windows 2000, you may not be
able to suspend/resume normally, depending on
the particular environment (USB Host
Controller, etc.). Even so, simply disconnecting
and connecting the USB cable will allow you to
use the instrument functions again.

[Windows 2000/XP/Vista]

1

Start the computer and use the “Adminis-
trator” account to log on to Windows.

Close all applications and windows that are
open.

2

Insert the included CD-ROM into the CD-
ROM drive.

3

Select “My Computer” from the Start
menu.

4

Right-click the CD-ROM icon and select
“Open” from the pop-up menu.

5

Select “USBdrvVista_” or “USBdrv2k_”
folder

“uninstall” folder “uninstall.exe”

file and launch the “uninstall.exe.” file.

Follow the on-screen instructions to uninstall
the driver.

The driver cannot be installed.

When controlling the instrument from your
computer via USB, the instrument does not
operate correctly or no sound is heard.

Playback response is delayed.

Cannot suspend or resume the
computer correctly.

How can I remove the driver?

• When using a 64-bit OS, click “uninstall_x64.exe.” from the

“USBdrvVista_” folder.

• If the “User Account Control” window appears, click [Continue].

NOTE

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