Troubleshooting, Troubleshooting tips, Error messages – Acer TravelMate 4100 User Manual

Page 60

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English

Troubleshooting

This chapter shows you how to deal with common system problems. Read it
before calling a technician if a problem occurs. Solutions to more serious
problems require opening up the computer. Do not attempt to open the
computer yourself; contact your dealer or authorized service center for
assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 33.

Error messages

If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service center.

CMOS checksum error

Contact your dealer or an authorized service center.

Disk boot failure

Insert a system (bootable) disk into the floppy drive
(A:), then press <Enter> to reboot.

Equipment
configuration error

Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.

Hard disk 0 error

Contact your dealer or an authorized service center.

Hard disk 0 extended
type error

Contact your dealer or an authorized service center.

I/O parity error

Contact your dealer or an authorized service center.

Keyboard error or no
keyboard connected

Contact your dealer or an authorized service center.

Keyboard interface
error

Contact your dealer or an authorized service center.

Memory size mismatch Press <F2> (during POST) to enter the BIOS utility,

then press Exit in the BIOS utility to reboot.

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