Baldwin Soho 3_4 Escutcheon Handleset User Manual

Baldwin For Home

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Handleset used with Keyless Entry Deadbolt

Installation Instructions

Congratulations! With your purchase of this Premium Entrance

Set, you’re among a group of discerning individuals who know the

intrinsic value of selecting the finest—Baldwin.
Our step-by-step installation instructions will help guide you

through your project quickly and easily.
Before you begin your installation, read and understand the

installation instructions and marking templates. If you have any

questions, please do not hesitate to contact our Baldwin Consumer

Help Line at 1-800-566-1986. We’re here to help! We thank

you for your purchase and wish you the fullest enjoyment of your

Baldwin product.
WARNING: Do not attempt to clean your hardware with any

type of abrasive cleaners, solvents, or chemicals. These types of

cleaning agents may mar the finish. A damp cloth is all that is

necessary to wipe clean.
Note: Finish Number 102, Oil-Rubbed Bronze, can be cleaned with

light machine oil and wiped with a dry cloth.

BEFORE YOU BEGIN

• This product does not contain deadbolt components

and is to be used with a Baldwin Keyless Entry

Deadbolt. Please refer to the Keyless Entry Deadbolt

product for installation instructions.

• Remove and discard all materials and screw(s) used for

packing your Premium Entrance Set. Verify that you have all

parts pictured on exploded view section of instructions.

• Follow the step-by-step sequence to ensure proper operation

of your Baldwin lockset.

• If your door is pre-drilled, skip Door Preparation.
• We recommend spreading cardboard over floor to prevent

scratching parts and marring floor.

• Always wear protective eye wear.

PK.9010

02/2010

DOOR PREP

EXPLODED VIEW

Consumer Help Line

1-800-566-1986

Hours: 8 a.m. to 8 p.m. E.S.T. – Monday - Friday

10 a.m. to 6 p.m. E.S.T. – Saturday
If you have trouble installing your Baldwin product, feel free to call

our toll-free Consumer Help Line.

*Supplied with Keyless Entry Deadbolt product

EXTERIOR TRIM
1. Install latch (A) with latch screws (B). Predrill screw holes for

ease of installation using 1/8” bit.
2. Secure exterior subassembly (C) with retainer (D) and lower

pull screw (E).

ADJUSTING BACKSET

Grasp faceplate and rotate 180° for 2-3/4” backset.

A

B

C

D

E

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WARRANTY INFORMATION

LIMITED LIFETIME MECHANICAL WARRANTY
Baldwin warrants that each Baldwin product shall be free from mechanical

defects at the time of delivery and for the lifetime of the product or as long

as you own your home.
LIMITED LIFETIME FINISH™ WARRANTY
The Baldwin Lifetime Finish™ uses advanced finishing technology (physical

vapor deposition) to create a finish highly resistant to the effects of weather and

normal wear and tear. The Limited Lifetime Finish Warranty on Lifetime Finish™

products covers the original purchaser for as long as you own your home.
LIMITED FINISH WARRANTY
The finish on Baldwin products (excluding Lifetime Finish and living finish

products) is protected by a durable topcoat designed to maintain the beauty

and quality of the Baldwin product. The Baldwin Limited Finish Warranty

covers the original purchaser for five years from date of purchase for interior

use and one year for exterior use.
LIVING FINISHES
Due to the nature of Baldwin living finish products, they will wear over time

and may already have begun the process before reaching your home. No

finish warranty is offered on living finish products, which are designed to age

and improve over time. Living finishes include raw brass, oil rubbed bronze,

stainless steel, and other non-lacquered or non-PVD finishes.
REFER TO WWW.BALDWINHARDWARE.COM FOR A COMPLETE

WARRANTY STATEMENT.

TROUBLESHOOTING GUIDE

If parts are missing do not return product. Please call Baldwin’s

Consumer Help Line at 1-800-566-1986 and we will quickly send the

parts to you.

SCREWS ARE ALL TIGHT BUT THE HARDWARE IS NOT FIRMLY

ATTACHED TO THE DOOR.
Check door thickness. Door must be 1 - 3⁄4” thick. Hardware will not install

on doors less than 1 - 3⁄4” thick.
KNOB OR LEVER KEEPS COMING OFF THE SPINDLE.
Ensure that set screw on knob or lever is installed in V groove on spindle and

securely tightened with Allen wrench provided. Refer to handleset installation

step 5.
DOOR IS DIFFICULT TO LATCH OR WILL NOT STAY CLOSED.
Strikeplate is not aligning with latchbolt. Remove, plug holes with wooden

dowels and glue. Adjust and re-install. Condition can also be caused by

weather stripping being installed after hardware is installed. Re-install strike

as described at left. Refer to strikeplate installation step 1.

©2010 Baldwin Hardware Corporation, Lake Forest, CA 92610 PK.9010 (2/10)

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