Limited warranty, Troubleshooting, Troubleshooting limited warranty – ATEN CL-1200 User Manual

Page 34

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CL-1200 User Manual

22

Troubleshooting

Problem

Solution

There are ghost images on
the external monitor.

The distance between the external console and the CL-
1200 is too great. The maximum cable distance should
not exceed 20m and, in some cases, may need to be
shorter. Replace the VGA cable with one of an
appropriately short length.

When I try to perform
hotkey operations on my
KVM switch, nothing
happens.

If the KVM switch connected to the CL-1200 uses the
[Ctrl] [Alt] [Shift] combination to invoke its hotkey mode,
you won't be able to access any of its hotkey operations.
The reason is that the CL-1200 captures the combination
for console selection first (see p. 16). You must use a
KVM switch that uses a different hotkey invocation
method.

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK
OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and specially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or documentation without
obligation to notify any individual or entity of such revisions, or update. For further inquires please
contact your direct vendor.

cl1200_v2.book Page 22 Friday, March 10, 2006 1:43 PM

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