Transfer – Avaya IP OFFICE 5410 User Manual

Page 12

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2410user

5410/2410 Phone User Guide

Page 12

IP Office

Issue 3f (7th October 2005)

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside
number.

To transfer the current call to another extension:

1. With a call in progress, press Transfer

2. When you hear dial tone, dial the number to which the call is to be transferred.

3. Do one of the following:

To transfer the call without announcing it, either hang up or press

Transfer again.

The transfer is complete. The transfer is complete. If the transferred call is not answered
within a preset time, it is returned to you.

To announce the call before transferring it, wait for the called party to answer. If the called
party is willing to accept the call, press

Transfer again to complete the transfer.

If the called party does not wish to accept the call, press Drop. You can return to the
held call by pressing its call appearance button.

If the line is busy or if there is no answer, press Drop. You can return to the held call
by pressing its call appearance button.

To transfer a held call to another extension:

1. With a call in progress and another call arrives, press Hold and answer the second call.

2. To transfer the new call to the held call, press

Transfer and dial the number of the held call

3. Press Transfer again to complete the transfer.

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