Basic call handling features, Answer a call, Make a call – Avaya IP OFFICE 5410 User Manual

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5410/2410 Phone User Guide

Page 8

IP Office

Issue 3f (7th October 2005)

Basic Call Handling Features

Answer a Call

When a call arrives at your phone, you hear a ringing tone and a blinking bell icon ( ) appears on the
associated call appearance.

To answer an incoming call

Do one of the following:

If you are not active on another call, answer the call using your handset, headset, or
speakerphone (see Speakerphone).

If you are active on a call already, place the active call on hold (see Hold), and then answer the
incoming call by selecting the call appearance key.

If the call appearance for the ringing call is not displayed on the current screen page, use

to

return to the first page of the Home screen. When you locate the call appearance for the ringing
call, press the corresponding call appearance button.

Make a Call

You can make calls from the phone using a variety of methods as follows:

To manually make a call:

1. Dial the required number on the key pad (remember to include the required access code (for

example, 9) for an outside line) and listen to the progress of the call.

2. Adjust speakerphone volume as necessary.

3. To change the volume use the

and

buttons. The display shows the volume level. (There are

eight volume levels.)

4. If the call is not answered, you can clear the call by pressing Speaker or Drop

or

5. When the call is answered, either speak or pick up the handset and speak to the called party.

To automatically make a call:

Do any of the following:

Press

Redial and select from (up to) one of the last ten numbers that you dialed by pressing

the associated a call appearance key. The call is made automatically for you.

or

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
Dialing a Speed Dial Number.

When the call is answered, either speak or pick up the handset and speak to the called party.

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