Clearing a call, Headset working – Avaya IP OFFICE 5410 User Manual

Page 9

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Basic Call Handling Features

5410/2410 Phone User Guide

Page 9

IP Office

Issue 3f (7th October 2005)

Clearing a Call

To clear an established call either:

1. Replace the handset

or

2. Press Drop. You will hear dial tone, unless you are in ‘call center mode’ of working when you

will then hear silence.

Headset Working

When a headset is to be used on your phone, it must be plugged in to the headset socket on the base of
your phone. To activate the headset and switch off the handset, press

Headset. The lamp beside the

button is illuminated when headset working is activated.

To answer an incoming call:

1. Press the call appearance key

next to the flashing bell icon ( ):

To clear a headset call:

1. Press Drop.

To manually make a call:

1. Dial the number (remember to include the required access code (for example, 9) for an outside

line) and listen to the progress of the call.

To automatically make a call:

Do any of the following:

Press

Redial and select from (up to) one of the last ten numbers that you dialed by pressing

the associated a call appearance key. The call is made automatically for you

or

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
Dialing a Speed Dial Number.

When the call is answered, speak to the called party.

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