Specific troubleshooting examples, System block diagram, Specific troubleshooting examples -8 – Clear-Com Eclipse-Omega User Manual

Page 120: System block diagram -8, Figure 8-1 system block diagram -8, Figure 8-1: system block diagram, Clear-com eclipse omega instruction manual 8 - 8

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Clear-Com

Eclipse Omega Instruction Manual

8 - 8

Specific Troubleshooting Examples

The following examples describe specific problems and suggested
solutions.

Problem: A port light on an analog port interface does not
illuminate, although there is a panel attached to that port

1. Check the panel and the wiring leading to it.
2. Check the Frame Data light. If there is no indication of matrix

communication to this interface while the other interfaces in the
matrix are communicating, reset the interface.

3. Replace the interface cards.
4. Replace the panel.

Problem: Audio sounds low or distorted from a panel

1. Check the matrix’s currently active CPU card’s power lights. If any of

the lights are not lit, replace the card.

2. Check the analog port input and output gain settings for the port in

ECS.

3. Check the panel’s listen-level adjustment settings in ECS.

SYSTEM BLOCK DIAGRAM

Figure 8-1: System Block Diagram

IN

T

E

R

F

AC
E C

A

R

D

IN

T

E

R

F

AC
E R

EAR

C
A

R

D

IN

T

E

R

F

AC
E C

A

R

D

IN

T

E

R

F

AC
E R

EAR

C
A

R

D

MAIN BACKPLANE

INTERFACE MODULE BACKPLANE

PSU

PSU

ALARM

CARD

CONFIG

CARD

CONFIG

CARD

MVX16A

CARD

TE
R

M

IN
A

TOR

C
A

R

D

POWER
SUPPLY

CONN

POWER
SUPPLY

CONN

MVX16A

REAR
CARD

ANALOG

STATION

INTERFACES

CONFIG

REAR
CARD

LAN1, LAN2,

GPI, GPO, GPI/RLY,

RS232 SERIAL &

ALARM INTERFACES

TE
R

M

IN
A

TOR

C
A

R

D

INTERFACE TO

GPI/RLY &

2/4 WIRE

INTERFACES

Fibre-Net
front card
(optional)

Fibre-Net
rear card
(optional)

MVX16A

CARD

MVX16A

REAR
CARD

E-Que
front card
(optional)

E-Que
rear card
(optional)

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