Power supply problems, Communication – Luminex 100 User Manual Version 1.7 User Manual

Page 96

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Luminex 100 User Manual Version 1.7

x

MAP Technology

8 - 2

PN 89-00002-00-063 Rev. A

outside of the U.S. and Canada can call us at +1 512-381-4397
between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday
through Friday. You may send inquiries by email to
[email protected]. You can also read answers to common
troubleshooting questions at http://luminexcorp.custhelp.com.

Power Supply

Problems

Power supply problems often involve a blown fuse, faulty electronic
component, or even something as simple as a disconnected cable.
Use extreme care when you replace a fuse.

Communication

The communication problems described in this section involve the
links between the data system (PC and Luminex Data Collector
software) and the Luminex 100 analyzer and XYP instrument. This
section does not address communication issues with other peripheral
devices.

The term “Communication” refers to:

The transfer of data between the PC and the analyzer.

The current status of the analyzer and XYP instrument.

Instrument readbacks.

Instrument control, sample acquisition, session uploading, and
start, stop and pause features.

Symptom

Possible problem

Solution

Analyzer will not turn on, or
XYP will not turn on.

The power cord is disconnected.

Verify that the power cord is
Plugged in.

No voltage is coming from the
electrical outlet.

Verify that the electrical outlet is
operational.

The power supply is faulty.

Contact Technical Support.

A fuse has burned out.

See page 7-8 for instructions on
changing fuses.

Fuses continue to open (blow).

A component has a short circuit.

Contact Technical Support.

Symptom

Possible Problem

Solution

PC cannot initialize
communication with analyzer.

The communications cable is
unplugged.

Check the communications
cable connections.

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