Luminex xPONENT 4.2 for FLEXMAP - Manual (Page 122)

• Clear - Clears all the information in the Name, Phone, Company, Email, and Comment
boxes.
• Browse - Opens the Browse for Folder dialog box to choose an alternate destination
folder for the utility .zip file.
Sending a Support.zip File
1. If you want to include a batch file, select it and check Include Batch Information.
2. Press Support. The Support Utility launches.
3. Type your name in the Name box.
4. Type your company name in the Company box.
5. Type your phone number in the Phone box.
6. Type your email address in the Email box.
7. In the Comment box, type a detailed description about the problem you are
experiencing.
8. Verify the location where you want to store the file. To change the location, click Browse,
then navigate to the new folder and click OK.
9. Click Save File. The saved file includes date and time information.
10. Send an email to [email protected] and attach the support file
(xPONENTSupportFile.zip) to the email.
xPONENT ® for FLEXMAP 3D ®
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