2 no sound, Altinex policies, 1 limited warranty/return policies – Altinex Wall Mount Interface with Twisted Pair (TP) Output DS801-201 User Manual

Page 11: 2 contact information, Special application

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SPECIAL APPLICATION

400-0447-003

10

Cause 5:

The display has a problem.

Solution:

Make sure the display has power
and is turned on. If there is still no
display, please call ALTINEX at
(714) 990-2300.

8.2 NO SOUND

Cause 1:

The source has a problem.

Solution:

Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no sound, see Cause 2.

Cause 2:

The volume is too low.

Solution:

Increase the gain at the source
toward maximum. If there is still no
sound present, see Cause 3.

Cause 3:

Cable connections are incorrect.

Solution:

Make sure that the cables are
properly connected and that the
continuity and wiring are good. If
there is still no sound, see Cause 4.

Cause 4:

The receiving device has a problem.

Solution:

Make sure the receiving device has
power and is turned on. If there is
still no sound, please call ALTINEX
at (714) 990-2300.

ALTINEX POLICIES

9

9.1 LIMITED WARRANTY/RETURN POLICIES

Please see the ALTINEX

website at

www.altinex.com

for details on warranty and

return policies.

9.2 CONTACT INFORMATION

ALTINEX, Inc.

592 Apollo Street

Brea, CA 92821 USA

TEL: 714 990-2300

TOLL FREE: 1-800-ALTINEX

WEB:

www.altinex.com

E-MAIL:

[email protected]

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