Triton RL2000 User Manual - Manual (Page 104)

243 Unable to display user defined
surcharge screen
244 Min. partial dispense enabled with
no doc count
245 Min. partial dispense enabled with
no usable bills
246 SPED password must be changed The Master password must be changed from its default.
300 Successful Command The NMD dispenser sends this status code when a command has
been successfully executed. This status code will appear in the
electronic journal as code 300 indicating the successful completion
of a transaction. When performing a “purge” or “test dispense”
operation the return code will be “0” in the first digit returned by the
dispenser. It will be display as the hexadecimal number “30” when
running the dispenser with the NMD test software.
301 Low level in cassette This error code is returned by the dispenser when the number of
notes in one or more of the cassettes is below a preset level,
indicating the low level sensor in the note cassette has been
activated. This occurs when the currency in any cassette reaches a
thickness of approximately 25-35 mm. This is a warning message.
It will not place the cash dispenser “out of service”. This condition
is also displayed on the configuration summary printout under
“dispenser” as a lower case a, b, c, or d for the cassette in the low
currency condition. Otherwise, the error code for cassettes not in a
low currency condition would normally be upper case characters A,
B, C, or D. Remove and fill the affected cassette using normal
procedures. Refilling may be delayed for several transactions if the
error code is the first warning that the cassette is nearly empty.
However, actions to fill the cassette should be taken as soon as
possible.
302 Empty cassette This error code is generated when a cassette is empty or when it
attempts to dispense and fails to pick. With Note Feeder 100 and
101 there is an empty sensor that check for notes in the cassettes
with an optical sensor. Note Feeder 200 does not have this sensor.
Either version of Note Feeder will report this error if there is a pick
failure. The cash dispenser will attempt to complete the transaction
from other cassettes. If the requested amount cannot be
dispensed, the customer will receive the cash that can be dispensed.
The transaction will be completed with the customers’ receipt
indicating the amount of cash actually received. The cash dispenser
will then attempt to complete a Reversal Transaction to notify the
financial institution of the error.
1. This error alone will not put the cash dispenser “out of service”.
It will cause that cassette to be taken “out of service”. The cash
dispenser will only be placed “out of service” when all cassettes are
out of service”.
2. Remove and refill the affected cassette using normal
replenishment procedures.
303 Lifts are down This error code is generated when a cassette is not open (locked)
and any command other than open cassettes, reset, and close
cassettes are sent to the system. It is feasible that this error code
could be generated even if the lifts are in the up position. This will
occur if the machine is switched off and on during normal daily
operation. This is done to indicate that the power has been off.
1. Clear this error code by restarting the cash dispense or by
unlocking and locking the cassettes.
2. If the error recurs, a faulty cassette, note feeder or CMC module
may be cause the problem.
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