Troubleshooting features, Watchdog task feature – Aastra Telecom CT9143i User Manual

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New Features in Release 2.3

RN-001029-02, Release 2.3, Rev 00

61

SIP IP Phone Models 9143i, 9480i, 9480i CT and 5i Series Phones Release Note 2.3

WatchDog Task Feature

Release 2.3 provides a troubleshooting feature called the “WatchDog” task that monitors the
status of the phones and provides the ability to get stack traces from the last time the phone failed.
When the phone detects a failure (i.e., a crash), it automatically reboots. You can view a WatchDog
crash file using the Aastra Web UI at the path, Advanced Settings->Troubleshooting. You can
enable/disable the WatchDog task using the configuration files or the Aastra Web UI.

Enabling/Disable WatchDog Using the Configuration Files

Use the following parameter to enable/disable the WatchDog task for the IP Phones using the
configuration files.

Troubleshooting Features

Parameter

watchdog enable

WatchDog

(in Web UI)

Configuration Files

aastra.cfg, <mac>.cfg

Aastra Web UI

Advanced Settings->Troubleshooting

Description

Enables/disables the use of the WatchDog task for the IP Phones.

Format

Boolean

Default Value

1 (enabled)

Range

0 (disabled)

1 (enabled)

Example

watchdog enable: 0

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