7 phone services and external devices, Phone line services, Voice mail – Brother MFC-8660DN User Manual

Page 60: Phone services and external devices

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46

7

Phone line services

7

Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.

Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one phone line may affect the
way your machine works. If you have Voice
Mail on your phone line, please read the
following carefully.

Voice Mail

7

If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.

For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.

Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.

To avoid conflicts between your Brother
machine and your voice mail service, do one
of the following:

Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term 'Distinctive Ring,' but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
faxes. (See Distinctive Ring on page 47.)

OR

Set your Brother machine's Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine by pressing l 5 1 on the dial pad of
the telephone. Unanswered fax and voice
calls will go to your Voice Mail. (To set the
machine in MANUAL Mode, see Choose the
correct Receive Mode
on page 4

0.)

Phone services and external

devices

7

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