Brother DS-820W - Manual (Page 16)

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Troubleshooting
Error messages (Windows ® )
If an error occurs, Button Manager V2 will display an error message. The most common error messages
are shown below.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/, go to your model's home page, and click
FAQs & Troubleshooting.
Error Message Cause Action
Invalid host. The entry in the Host name field is
not correctly formatted.
Make sure the syntax is correct
and the required parts of the path
to the network file server are
provided.
User name cannot be empty. The user name is empty. Make sure the user name has
been entered.
Incorrect user name or password. The user login may not be
authorized to access the server or
the incorrect password was
entered.
Make sure the user login and
password are correct. You may
also need to contact your System
Administrator to make sure you
have permission to access the
network file server.
Invalid proxy host URL. Your proxy host URL may not be
correct.
Check with your System
Administrator for the correct proxy
host URL.
Invalid port number. The port number for the network
server may not be correct.
Check with your System
Administrator for the correct port
number for the network server.
Unable to get proxy setting
automatically.
The proxy settings may not be
correct.
Check with your System
Administrator for the correct proxy
setting.
Proxy configuration is incorrect.
Desired directory does not exist
and unable to create it.
The subfolder may not exist. Check with your System
Administrator to see if you have
permission to create the
subfolder.
The remote service point could
not be contacted.
No response was received from
the remote server.
This may occur due to a network
problem. You can try again later
or check with your System
Administrator.
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