Brother HL-L8350CDWT - Manual (Page 185)

Troubleshooting
178
6
Paper is jammed underneath the Paper Tray
6
If the LCD displays Jam 2-sided, follow these steps:
a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the machine.
c
Make sure that the jammed paper does not remain inside the machine.